Sign In

We want you to be able to access myAccount. However, the new, easy-to-use features in myAccount require you to enable cookies. Here are some shortcuts to help you with this:

Help for Chrome users. Help for Firefox users. For Internet Explorer users. For Safari users.

Once you have enabled cookies for this website, please refresh by clicking here.

Hydro One restores power to more than 120,000 customers in the wake of winter storm

Nov 17, 2008

    TORONTO, Nov. 17 /CNW/ - Hydro One has restored power to more than
120,000 customers affected by high winds and heavy snow that began late
Saturday night. The Company is still working to restore electricity to the
approximately 36,000 Hydro One customers who are still without power this
    Hydro One crews have been busy assessing and repairing the damage
resulting from the storm since early Saturday evening. Crews report that they
continue to see significant numbers of downed poles and trees on lines. While
poor weather has mostly subsided, some areas continue to experience windy
conditions which are hampering efforts and bringing new outages.
    Crews are being moved from across the province to aid in the restoration
effort, and more than 800 staff are involved. The Company expects that some
customers in the hardest hit and remote areas may be without power until later
this week. The Company will continue to update the status of its restoration
efforts.The most impacted areas include:

                          Number of Hydro One
    Area Most Impacted     Customers Affected
    Penetanguishene              10,000
    Bracebridge                   9,400
    Barrie                        6,000
    Orillia                       6,000
    Huntsville                    4,000
    Minden                        1,400
    ------------------------------------------"Power outages in the winter are a serious concern for our customers and
we will do all possible to have people restored as quickly and safely as we
can," said Myles D'Arcey, Senior Vice President, Customer Operations, Hydro
One. "We will continue to deploy all available resources to restore power and
as power is restored in one area, crews will be redeployed to assist with
further restoration efforts."

    Important Safety Information

    Hydro One strongly urges people to take extra precaution near fallen
power lines. Even if a fallen wire seems dead, it can be dangerous. People are
urged to report to Hydro One the location of the fallen wires as soon as
possible. Touching a vehicle that is in contact with a power line can be
    For the most recent information on power outages go to

    Hydro One delivers electricity safely, reliably and responsibly to homes
and businesses across the province of Ontario and owns and operates Ontario's
28,000 kilometre high-voltage transmission network that delivers electricity
to large industrial customers and municipal utilities, and a 125,000 kilometre
low-voltage distribution system that serves about 1.3 million end-use
customers and smaller municipal utilities in the province. Hydro One is wholly
owned by the Province of Ontario.

For further information:

For further information: contact Hydro One Media Relations 24 hours a
day at 1-877-506-7584 (toll-free in Ontario only) or (416) 345-6868. Our
website is