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Hydro One restores power to more than 60,000 customers; 90,000 remain without power

Jun 9, 2011

TORONTO, June 9, 2011 /CNW/ - Hydro One employees are working to repair damage after yesterday's severe thunderstorms knocked out power to more than 150,000 customers. Crews are making considerable progress replacing poles and restringing lines, but 90,000 Hydro One customers remain without power.

"Today we have more than 1,300 employees working from Kincardine to Kingston to put the system back together," said Myles D'Arcey, Senior Vice-President, Customer Operations. "The extent of the damage to our system is significant. We have a considerable amount of work to do before everyone has their lights back on. We thank our customers for their patience and understanding as we make repairs."

Following a major storm, initial estimated times of restoration (ETR) can change as Hydro One crews complete their assessments and the full extent of the storm damage becomes known.  For the most up-to-date information, customers should visit or call the Power Outage and Emergency Line at 1-800-434-1235.

Some of the major areas affected by power outages are listed below:

Area Impacted Number of Hydro One
Customers Affected
Bancroft 10,000
Bracebridge 1,700
Brockville 5,000
Clinton 1,200
Fenelon Falls 9,000
Kingston 12,000
Minden 1,800
Newmarket 1,300
Orillia 1,000
Perth 1,700
Picton 2,300
Penetang 3,400
Peterborough 14,000
Tweed 19,000

Photos of Hydro One crews repairing thunderstorm damage are now available at You can also follow us on Twitter at:

Important Safety Information

Hydro One strongly urges people to take extra precaution near fallen power lines. Even if a fallen wire seems dead, it can be dangerous. People are urged to report to Hydro One the location of the fallen wires as soon as possible. Touching a vehicle that is in contact with a power line can be fatal.

Hydro One delivers electricity safely, reliably and responsibly to homes and businesses across the province of Ontario and owns and operates Ontario's 29,000 km high-voltage transmission network that delivers electricity to large industrial customers and municipal utilities, and a 123,000 km low-voltage distribution system that serves about 1.3 million end-use customers and smaller municipal utilities in the province. Hydro One is wholly owned by the Province of Ontario. 

For further information:

contact Hydro One Media Relations 24 hours a day at 1-877-506-7584 (toll-free in Ontario only) or 416-345-6868. Our website is