TORONTO, June 13, 2011 /CNW/ - During the current interruption of mail
delivery from Canada Post, Hydro One customers can go online to obtain
account and billing information.
Hydro One customers who normally receive their Hydro One bill by mail
can visit www.HydroOne.com/MyAccount to obtain secure updates, including account balances and payment
options. Account balances can be found in the top right corner of every
page within customers' safe and secure My Account section. There are
other self-service options available online, such as registering with
epost to receive bills online.
Customers can pay their bills online by using Internet banking,
telephone banking, by automated banking machines or in person at most
financial institutions in Canada. A pre-authorized payment option also
allows automatic withdrawals from the chequing account of customers who
register for this option ( www.HydroOne.com/MyAccount ).
Customers who have already opted for epost will continue to receive
their ebills and can pay them electronically.
Customers can also call the Hydro One Customer Communications Centre at
1-888-664-9376 and press 2 to obtain billing and payment information,
then press 1 for Account Balance, Due Date, and Last Payment Received.
These measures will help Hydro One customers pay their bills by the
required payment date while postal service is interrupted.
Hydro One delivers electricity safely, reliably and responsibly to homes
and businesses across the province of Ontario and owns and operates
Ontario's 29,000 km high-voltage transmission network that delivers
electricity to large industrial customers and municipal utilities, and
a 123,000 km low-voltage distribution system that serves about 1.3
million end-use customers and smaller municipal utilities in the
province. Hydro One is wholly owned by the Province of Ontario.
contact Hydro One Media Relations 24 hours a day at 1-877-506-7584 (toll-free in Ontario only) or 416-345-6868. Visit our website at www.HydroOne.com.