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Hydro One restores over 138,000 customers affected by storm; estimates 40,000 will remain without power overnight

Jul 20, 2013

TORONTO, July 20, 2013 /CNW/ - Over 1000 Hydro One employees continue to work across the province to repair damage and restore electricity to 56,800 customers still without power. Hydro One is advising that 40,000 customers in the hardest hit areas will be once again without power overnight.

"Crews are making steady progress restoring power but we know it is difficult for those customers who continue to wait," said Len McMillan, Vice President, Operations and Maintenance, Hydro One Networks. "We would like to thank other utilities across Ontario who are providing assistance so we can safely get our customers back on as quickly as possible."

Damage includes more than 200 broken poles, many damaged transformers, downed lines and extensive tree fall. Hydro One is receiving assistance from the following utilities: London Hydro, Orangeville Hydro, Woodstock Hydro Services, EnWin, Oshawa PUC Networks Inc., Whitby Hydro, Peterborough Utilities Group, Lakefront Utilities Inc., Kingston Hydro, Ottawa River Power Corporation, North Bay Hydro and Greater Sudbury Hydro Plus Inc.

Here are the areas that will have customers out overnight:

Area Impacted Number of Hydro One
Customers Affected
Longest estimated time of
Aylmer 5,000 July 21
Essex 706 July 22
Kent 2,447 July 22
Alliston 6,030 July 21
Dundas 5,000 July 21
Guelph 500 July 21
Simcoe 500 July 21
Bowmanville 3,000 July 21
Fenelon Falls 4,600 July 22
Minden 1,200 July 22
Peterborough 700 July 22
Bancroft 9,300 July 23
Cobden 2,980 July 21
Kingston 2,187 July 22
Picton 1,000 July 21
Trenton 20 July 21
Brockville 300 July 21
Perth 50 July 21
Barrie 2,312 July 21
Bracebridge 3,500 July 22
Huntsville 120 July 21
Orillia 3,500 July 21
Penetang 3,500 July 22
Tweed 2,500 July 21
Arnprior 350 July 21

Power will be restored as soon as possible and Hydro One will provide updated estimated times of restoration as they become available. For local updates on estimated restoration times, customers can download the free Hydro One mobile app available on BlackBerry, iPhone and Android or visit

Important Safety Information

Hydro One strongly urges people to take extra precaution near fallen power lines. Even if a fallen wire seems dead, it can be dangerous. People are urged to report to Hydro One the location of the fallen wires as soon as possible by calling 1-800-434-1235. Touching a vehicle that is in contact with a power line can be fatal.

Hydro One delivers electricity safely, reliably and responsibly to homes and businesses across the province of Ontario and owns and operates Ontario's 29,000 km high-voltage transmission network that delivers electricity to large industrial customers and municipal utilities, and a 123,000 km low-voltage distribution system that serves about 1.3 million end-use customers and smaller municipal utilities in the province. Hydro One is wholly owned by the Province of Ontario.

SOURCE Hydro One Inc.

For further information:

contact Hydro One Media Relations 24 hours a day at 1-877-506-7584 (toll-free in Ontario only) or 416-345-6868. Our website is