Sign In

We want you to be able to access myAccount. However, the new, easy-to-use features in myAccount require you to enable cookies. Here are some shortcuts to help you with this:

Help for Chrome users. Help for Firefox users. For Internet Explorer users. For Safari users.

Once you have enabled cookies for this website, please refresh by clicking here.

Hydro One restores over 168,700 customers affected by storm; estimates 14,050 will remain without power overnight

Jul 21, 2013

TORONTO, July 21, 2013 /CNW/ - Hydro One employees continue to work across the province to repair damage and restore electricity to 26,205 customers still without power. Hydro One is advising that approximately 14,050 will once again be without power tonight and that approximately 1,000 remote seasonal and water access-only may take until July 23 to restore.

Damage included more than 200 broken poles, many damaged transformers, downed lines and extensive tree fall.

Here are the areas that will have customers out overnight and into July 23:

Area Impacted Number of Hydro One
Customers Affected
Longest estimated time of
Kent 100 July 22
Dundas 2,000 July 22
Fenelon Falls 1,500 July 22
Minden 2,000 July 23
Bancroft 5,400 July 23
Cobden 500 July 22
Bracebridge 150 July 23
Orillia 90 July 22
Penetang 1,500 July 23
Tweed 50 July 22

Power will be restored as soon as possible and Hydro One will provide updated estimated times of restoration as they become available. For local updates on estimated restoration times, customers can download the free Hydro One mobile app available on BlackBerry, iPhone and Android or visit

Important Safety Information
Hydro One strongly urges people to take extra precaution near fallen power lines. Even if a fallen wire seems dead, it can be dangerous. People are urged to report to Hydro One the location of the fallen wires as soon as possible by calling 1-800-434-1235. Touching a vehicle that is in contact with a power line can be fatal.

Hydro One delivers electricity safely, reliably and responsibly to homes and businesses across the province of Ontario and owns and operates Ontario's 29,000 km high-voltage transmission network that delivers electricity to large industrial customers and municipal utilities, and a 123,000 km low-voltage distribution system that serves about 1.3 million end-use customers and smaller municipal utilities in the province. Hydro One is wholly owned by the Province of Ontario.

SOURCE Hydro One Inc.

For further information:

For more information, contact Hydro One Media Relations 24 hours a day at 1-877-506-7584 (toll-free in Ontario only) or 416-345-6868. Our website is