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Hydro One responding to outages caused by high winds

Nov 24, 2014

TORONTO, Nov. 24, 2014 /CNW/ - Hydro One's crews across south western Ontario are responding to outages caused by high winds today. Currently there are 100 outages with approximately 26,000 customers affected. Hydro One expects to see this number increase as winds continue to move through southern Ontario.

Our Grid Control Centre is monitoring the weather as it progresses and is following normal procedures in advance of any potential major outages caused by this weather system.

As with any outage, Hydro One's crews will endeavour to quickly and safely restore power to affected customers. Hydro One prioritizes work in such a way that restores power to the largest number of customers in the shortest period of time. 

What to do in a power outage

If the power system in your area is affected by bad weather, be sure to stay clear of any fallen power lines. If you spot a fallen line, keep at least 10 metres back, even if it does not appear to be live. Report it to the police and call Hydro One at 1-800-434-1235.  Safety is at the core of everything Hydro One employees do. Not only are our crews trained in First Aid, every Hydro One vehicle is equipped with a First Aid kit.

Tracking power outages

For outage updates, download Hydro One's free mobile app on smartphone and tablet devices. Customers can check the status of power outages anywhere in Hydro One's service area and receive helpful tips and news.

Household preparedness

Hydro One wants to remind you and your family of the importance of being prepared in case of an extended power outage caused by severe weather.

Our emergency preparedness video is a great tool to help ensure you and your family are prepared in the event of an extended outage.

An emergency preparedness kit should include:

* Water (recommend 2L per person/day)

* Canned or dried food that won't spoil

* A manual can opener

* Cash

* Windup or battery powered flashlight

* Windup or battery powered radio

* Extra batteries for your flashlight and radio

* Any medical items you require

* Blanket

* Candles and matches

* First aid kit

* Hydro One's emergency power outage hotline number – 1-800-434-1235. Ensure you have at least one corded phone at home; a cordless phone will not work in a power outage.

* Fully charged cell-phone

Keep your emergency kit in a backpack and make sure everyone in your home knows where to find it.

Hydro One delivers electricity safely, reliably, and responsibly to homes and businesses across the province of Ontario and owns and operates Ontario's 29,000 km high- voltage transmission network that delivers electricity to large industrial customers and municipal utilities, and a 122,000 km low-voltage distribution system that serves about 1.3 million end-use customers and smaller municipal utilities in the province. Hydro One is wholly owned by the Province of Ontario.

To embed the video on your website, use the following:

SOURCE Hydro One Inc.

Video with caption: "Hydro One Emergency Preparedness Tips". Video available at:

For further information: contact Hydro One Media Relations 24 hours a day at 1-877-506-7584 (toll-free in Ontario only) or 416-345-6868. Our website is