-First milestone in partnership with Ontario Federation of Agriculture to improving farming customers' experience-
TORONTO, March, 22, 2016 /CNW/ - Today, Hydro One announced the creation of the Farm Rapid Response Team, a new centralized approach to help identify, assess and mitigate on-farm electrical issues. This approach has been established to better serve the needs of Hydro One's 13,000 farming customers.
Developed in partnership with the Ontario Federation of Agriculture (OFA), the Farm Rapid Response Team will provide farming customers access to a specialized team who will manage on-farm electrical issues throughout the province. This streamlined and simplified approach provides Hydro One's farming customers a single point of contact to manage their specific on-farm concerns.
"Our partnership with the Ontario Federation of Agriculture confirms our commitment to working with and advocating for our farming customers," said Mayo Schmidt, President and CEO, Hydro One. "This partnership positions Hydro One and the OFA as leaders in understanding and addressing on-farm electrical issues. We believe that what we learn from this process will have practical application for farmers across the county."
The partnership with the Ontario Federation of Agriculture, the leading advocate for the farming community in Ontario, was established in 2013. The first priority in working together is to improve the handling of stray voltage and ground current issues. The Company expects to have the Farm Rapid Response Team in place by this summer.
"We are pleased to have developed a new working relationship with Hydro One to address the issues that are most important to our agricultural industry," said Brent Royce, Chair of the OFA's working group. "Addressing on-farm electrical issues is our collective priority as it affects farmers across the province. Hydro One's new approach will help address these issues in a consistent and timely manner."
About the Company
Hydro One Limited is Ontario's largest electricity transmission and distribution company headquartered in Toronto, Ontario with approximately $24.3 billion in assets and 2015 revenues of over $6.5 billion. The company delivers electricity safely and reliably to over 1.3 million customers across the province of Ontario, and to large industrial customers and municipal utilities. Hydro One owns and operates Ontario's approximately 29,000 km circuit high-voltage transmission network and an approximately 123,000 circuit km primary low-voltage distribution network. Hydro One Limited common shares are listed on the Toronto Stock Exchange (TSX: H).
SOURCE Hydro One Inc.
