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Wind storm causes power outages to Hydro One customers in southern and eastern Ontario

Oct 15, 2017

TORONTO, Oct. 15, 2017 /CNW/ - High winds and heavy rain that started this afternoon in southern and eastern Ontario continue to cause power outages on Hydro One's distribution system. It is expected that this weather will continue into the evening, potentially causing further damage. There are currently approximately 275 active outages affecting more than 37,000 customers. Where safe, Hydro One crews are out assessing damage and restoring power to customers.

At this time, the majority of customers should have their power restored in the next 24 to 48 hours. Hydro One focuses its efforts on emergency calls, restoring critical services and restoring customers starting with the largest number of customers affected by damage.   

Currently areas most affected include:


Customers affected:









Fenelon Falls











Hydro One tracks incoming storms and works with field offices to quickly mobilize crews to respond to affected customers. A province-wide coordinated effort is underway to provide supplemental equipment, personnel and air support as needed in affected areas.

Customers looking for information on power outages can call 1-800-434-1235, download the free Hydro One power outage app or visit

If the power system in your area is affected by bad weather, be sure to stay clear of any fallen power lines. If you spot a fallen line, keep at least 10 metres back, even if it does not appear to be live. Report it to the police and call Hydro One at 1-800-434-1235.

Safety is at the core of everything Hydro One employees do. Not only are our crews trained in First Aid, every Hydro One vehicle is equipped with a First Aid kit.

About Hydro One Inc.:

Hydro One Inc. is a fully owned subsidiary of Hydro One Limited, Ontario's largest electricity transmission and distribution provider with more than 1.3 million valued customers, $25 billion in assets and annual revenues of over $6.5 billion. Our team of 5,500 skilled and dedicated employees proudly and safely serves suburban, rural and remote communities across Ontario through our 30,000 circuit km high-voltage transmission and 123,000 circuit km primary distribution networks. Hydro One is committed to the communities we serve and has been rated as the top utility in Canada for its corporate citizenship, sustainability as well as diversity initiatives. We are one of only four utility companies in Canada to achieve the Sustainable Energy Company designation from the Canadian Electrical Association. We also provide advanced broadband telecommunications services on a wholesale basis utilizing our extensive fibre optic network. Hydro One Limited's common shares are listed on the Toronto Stock Exchange (TSX: H). For more information about everything Hydro One, please visit

SOURCE Hydro One Inc.

For further information: For more information, contact Hydro One Media Relations 24 hours a day at 1-877-506-7584 (toll-free in Ontario only) or 416-345-6868. Our website is Follow us on, and