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Hydro One restores power to 165,000 customers impacted by the province-wide wind storm

Feb 25, 2019

TORONTO, Feb. 25, 2019 /CNW/ - Hydro One crews have restored power to more than 165,000 customers as severe weather and high winds continue to cause power outages across most of the province. With approximately 24,000 customers currently without power, Hydro One is continuing to deploy crews and damage assessors to respond as quickly as possible in areas affected by the storm as soon as it is safe to do so.

Hydro One Inc. (CNW Group/Hydro One Inc.)

"By moving our crews in advance to the locations predicted to be hardest hit, we were able to immediately start restoring power and have successfully returned power to more than 165,000 customers," said Greg Kiraly, Chief Operating Officer, Hydro One. "While sustained wind and road closures are making it difficult for crews to access damaged equipment in some areas, we continue to make excellent progress restoring power."

Hydro One prioritizes emergencies and restoration to bring power back to the largest number of customers in the shortest period of time. An estimated time of restoration will be determined for each outage once damage has been assessed.

Hydro One is also receiving assistance from Niagara Peninsula Energy Inc. With this level of severe weather, Hydro One continues to thank its customers for their patience as crews work to restore power.

Stay safe during a power outage

If the power system in your area is affected by bad weather, be sure to stay clear of any fallen power lines. If you spot a fallen line, keep at least 10 metres back, even if it does not appear to be live. Report it to the police and call Hydro One at 1-800-434-1235. 

Tracking power outages

For outage information and updates, visit Hydro One's new outage map or download the free mobile app. Customers can also sign up in advance for text or email notifications. These free tools allow customers to check the status of power outages anywhere in Hydro One's service area and receive helpful tips and news. Sign up at

For more information about how we restore power and additional safety tips visit

About Hydro One Inc.:

Hydro One Inc. is a fully owned subsidiary of Hydro One Limited, Ontario's largest electricity transmission and distribution provider with almost 1.4 million valued customers, over C$26.4 billion in assets and 2018 annual revenues of over C$6.2 billion. Our team of approximately 8,600 skilled and dedicated employees proudly build and maintain a safe and reliable electricity system which is essential to supporting strong and successful communities. In 2018, Hydro One invested almost $1.6 billion in its 30,000 circuit km of high-voltage transmission and 123,000 circuit km of primary distribution networks and injected approximately $1.3 billion into the economy by buying goods and services in Ontario. We are committed to the communities where we live and work through community investment, sustainability and diversity initiatives. We are one of only six utility companies in Canada to achieve the Sustainable Electricity Company designation from the Canadian Electricity Association. Through Hydro One Telecom Inc.'s extensive fibre optic network, we also provide advanced broadband telecommunications services on a wholesale basis. Hydro One Limited's common shares are listed on the Toronto Stock Exchange (TSX: H).

SOURCE Hydro One Inc.

For further information: Hydro One Media Relations 24 hours a day at 1-877-506-7584 (toll-free in Ontario only) or 416-345-6868. Our website is Follow us on, and