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Hydro One’s customer service team heads north this week

-Visit Hydro One and the Kenora District Services Board at Open House events-

Oct 23, 2017

Toronto – October 23, 2017– Hydro One’s customer service team, in partnership with the Kenora District Services Board, will be in northern Ontario this week. Customers with questions about their accounts and service, available conservation or assistance programs can visit us and speak to a representative in-person.

“Hydro One is working to increase our presence in local communities to deliver better customer service,” said Warren Lister, Vice President, Customer Service. “We are changing as a company and we’re committed to improving customer service and our relationship with our customers.”


Date:            October 24, 2017

Time:            10 a.m. – noon

Location:     Dryden Volunteer Recruitment & Referral Centre, 53 Authur Street, Dryden


Red Lake

Date:            October 25, 2017

Time:            10 a.m. – noon

Location:    Red Lake Indian Friendship Centre, #1 Legion Road, Red Lake



Date:           October 26, 2017

Time:          10 a.m. to noon

Location:   Ignace Silver Tops, 300 Pine St, Ignace


Alternatively, customers looking to speak to a Hydro One representative can call Hydro One's Customer Contact Centre at 1-888-664-9376, weekdays from 7:30 a.m. to 8 p.m. and Saturdays from 9 a.m. to 3 p.m. The Centre is open 24 hours a day for power outages and other emergencies.

For more information, visit


About Hydro One Inc.:

Hydro One Inc. is a fully owned subsidiary of Hydro One Limited, Ontario’s largest electricity transmission and distribution provider with more than 1.3 million valued customers, $25 billion in assets and annual revenues of over $6.5 billion. Our team of 5,500 skilled and dedicated employees proudly and safely serves suburban, rural and remote communities across Ontario through our 30,000 circuit km high-voltage transmission and 123,000 circuit km primary distribution networks. Hydro One is committed to the communities we serve, and has been rated as the top utility in Canada for its corporate citizenship, sustainability, and diversity initiatives. We are one of only four utility companies in Canada to achieve the Sustainable Energy Company designation from the Canadian Electricity Association. We also provide advanced broadband telecommunications services on a wholesale basis utilizing our extensive fibre optic network. Hydro One Limited’s common shares are listed on the Toronto Stock Exchange (TSX: H). For more information about everything Hydro One, please visit




For further information: For further information: For more information, contact Hydro One Media Relations 24 hours a day at 1-877-506-7584 (toll-free in Ontario only) or 416-345-6868. Our website is Follow us on, and