Hydro One restores power to more than 215,000 customers; 10,000 remain without power

TORONTO, April 5, 2018 /CNW/ - Winds reaching 100 km/h caused broken poles and brought down wires resulting in power outages for over 225,000 customers yesterday. Hydro One crews have made tremendous progress today, restoring power to more than 215,000 customers.

"Wind storms cause a lot of damage to our infrastructure, making restoration work more challenging for our crews," said Greg Kiraly, Chief Operating Officer, Hydro One. "We are now in the most difficult part of the restoration process, where fixing each outage may restore power to only a handful of customers. We have moved all available resources to the hardest hit areas to support local crews with the restoration work."

All crews, which include line maintainers, foresters and technicians, have been mobilized to respond to outages in the hardest hit areas. The company also mobilized crews from parts of the province where there is no storm damage so they can support the restoration effort. 

Currently areas most affected include (as of 3:15 p.m.):

 

Customers looking for information on power outages can call 1-800-434-1235, download the free Hydro One power outage app or visit www.HydroOne.com/stormcenter. Customers can also register to receive proactive personalized text or email alerts about power outages at HydroOne.com/MyAccount.

Hydro One reminds all customers to restock their 72-hour emergency preparedness kit. The kit should contain:

  • Windup or battery-powered flashlight
  • Windup or battery-powered radio
  • Batteries for your flashlight and radio
  • Water (recommend 2 litres per person/day)
  • Canned or dried food that won't spoil
  • Manual can opener
  • Cash and any medical items you require
  • Blanket
  • Candles and matches
  • First Aid Kit
  • Portable charger for cell phone

 

About Hydro One Inc.:

Hydro One Inc. is a fully owned subsidiary of Hydro One Limited, Ontario's largest electricity transmission and distribution provider with more than 1.3 million valued customers, $25 billion in assets and 2017 annual revenues of nearly $6 billion. Our team of over 7,400 skilled and dedicated regular and non-regular employees proudly and safely serves suburban, rural and remote communities across Ontario through our 30,000 circuit km of high-voltage transmission and 123,000 circuit km of primary distribution networks. Hydro One is committed to the communities we serve, and has been rated as the top utility in Canada for its corporate citizenship, sustainability, and diversity initiatives. We are one of only five utility companies in Canada to achieve the Sustainable Energy Company designation from the Canadian Electricity Association. We also provide advanced broadband telecommunications services on a wholesale basis utilizing our extensive fibre optic network. Hydro One Limited's common shares are listed on the Toronto Stock Exchange (TSX: H).

SOURCE Hydro One Inc.

For further information: Hydro One Media Relations 24 hours a day at 1-877-506-7584 (toll-free in Ontario only) or 416-345-6868. Our website is www.HydroOne.com. Follow us on facebook.com/hydrooneofficial, twitter.com/hydroone and instagram.com/hydrooneofficial.